Material: Polyester, Spandex
Features: High spandex and comfortable
Note: There is 1-3cm errors due to manual measurement.
1. We will shipped the parcel in 5-7 days after you made payment.
And the following forms of payment are accepted by Aliexpress:Visa,MasterCard, bank transfer, Western Union and Qiwi wallet.
2. The shipment is free shipping viaChina post air mail, if the package weight is more than 2kg or the package size is larger than 90CM, we will use EMS etc or ship with two parcels or more parcels by air mail.
3. Instruction:the weight and size we marked in the package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. Delivery time:
1) Transportation developed countries is about 7-45 days.
2) Remote countries is about 2-8 weeks.
5. If buyer want to use more faster shipping method, like EMS, DHL etc, please communicate with us about the increase shipping.
6. Instruction:The shipping time is depends on the buyer's customs clearance time or Force Majeure. If buyer does not receive the goods in a long time, we hope buyer can contact your customs or local post office, in order to get goods soon.
We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
1. If it is quality problem, buyer can submit argue within 15days after receiving the goods, buyer must provide photos or video and other evidence to seller for identify.
2. Man-made damaged, buyers take full responsibility.
3. Product quality processing program:
1) The buyer return the goods to us and responsible for return shipping costs; after we receive the goods ,we will send a new product to buyer and pay for the resend shipping cost.
2) If the goods (total price including shipping is less than 10USD) has quality problems, we will resend a new product in buyer next order; if buyer don't plan to make a new order in the near term, buyer can pay the resend shipping cost and ask to resend a new product.
1. We depend on our customer satisfaction to succeed. Therefore, your feedback is extremely important to us.
2. If you are satisfied with our items, please leave a positive feedback to us. We will leave a positive feedback to you later.
3. Please contact us before leaving any negative or neutral feedback.We will deal with you to solve any problems as soon as possible.
We work 6 Days a week at 9:00 – 18:30 from Monday – Saturday Beijing Time.
Wish you have a great shopping experience here.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mister Pop Eye (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://misterpopeye.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!